Services provided by Positive Computing from Heacham
| • PC Troubleshooting & Repair | ||
| We can diagnose and repair all sorts of hardware and software problems, so if your PC is having problems like computer crashing or spontaneous rebooting or blue screens (BSOD), stop error messages, start-up and Windows problems or no power, freezing or hanging on start-up, internet/email problems or just running sluggishly slow then we will be able to help you get your computer back up and running quickly as quickly as possible. We will let you know what the problem is in plain English. | ||
| • Hardware / Software Upgrades | ||
| We can advise on and install all types of hardware/software to ensure you get the correct and best value upgrades to give you the best performance. So if your computer is struggling with video editing or its struggling to keep up with the latest software or games, need more memory, or you are running out of hard drive space or are looking at upgrading your graphics card, CD/DVD drive then contact us for peace of mind | ||
| • PC Tune Up / Health check and Preventative Maintenance | ||
| Keeping your computer up to date and secure is very important. Like any machine, your computer needs constant care and will become slower and start to have problems if not maintained regularly. This means keeping it free of dust, malicious software, and viruses and ensuring the hard drive is maintained to reduce problems in the future.
You may be surprised at how fast your computer runs after being serviced, as over time your computer gets bogged down with unnecessary data. It is recommended that your computer is health checked and tuned up every six months to ensure smooth running and prevent future problems, which will save you money in the long run.
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| • PC System & Software Installation, setup and training | ||
| If you have just bought a new PC and need assistance getting up and running, Positive Computing can help you find your way around the different parts of the computer, install and connect all your devices such as printers, scanners, digital cameras.
If you are interested we can show you how it’s done so you can do it for yourself in the future in case it ever needs to be moved. We can also transfer your important files and settings from your old computer to the new one.
We can also help you with setting up email accounts ensure you load all the critical updates to ensure your PC is as secure as possible right from the start.
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| • Virus Detection & Removal | ||
| If your computer is acting strange or doing things you cannot control then you may have a viruses or spyware. The problem may start out small, but if it is not treated it can get out of hand and may bring the computer to a grinding halt. No matter what kind of computer you have, you need to have it immunized from malicious software. According the the BBC News website, 1 in 5 computers are infected with a virus without the user knowing. If you suspect you have any viruses, then contact us to remove them fully from your computer or laptop.
Not only can we remove viruses and spyware from your computer or laptop, but we can give you the best protection for the future and minimise the risk of you from catching them again or accidentally passing viruses to family, friends or work colleagues when you send e-mails or share files.
Extremely malicious viruses can do catastrophic damage to your operating system. When this type of damaged is caused, we can backup your important data and repair or reload your operating system. |
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| • Internet Cleanup and Spyware, Adware & Pop-up Detection & Removal | ||
Over time, your PC builds up so many `temporary files` that are never deleted and can slow down your system. We can remove browser hijacks, premium rate phone diallers and all hidden temporary internet files, indexes and history to ensure your privacy is protected. We can detect and remove spyware that may be hiding on your computer recording and transmitting your personal information and details of internet sites you have visited or people you have contacted. As part of this service we also provide top quality free software to protect your computer now and into the future as more threats are released, your protection will be updated regularly to combat them.
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| • Internet / E-mail / Broadband setup & troubleshooting. | ||
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We can install your modem, set up your broadband or a dialup connection to the Internet swiftly. We can also help with any Internet or e-mail problems you may be experiencing and teach you how to get the best from the internet.
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| • Wireless / Wired Networking. | ||
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If you want the freedom of using the internet from the bedroom, garden, garage or anywhere in your home, then a wireless network is the answer. It will also allow you to share your internet connection, your printer and other files between any of your other computers, bringing convenience and saving you the extra expense of buying additional printers. We can setup and install a wireless network to suit your needs and ensure the connection is fast and secure.
We are experienced in setting up and configuring peer to peer networks (hard wired and wireless) and in correcting network problems. We can help you with anything from two to ten computers, and will ensure that your network is correctly setup and secured properly so other people can't access your private files and internet connection. Wireless networks are perfect for people who want to connect laptop and desktop computers or for people who don’t like to be tied down with wires. With wireless, you don’t have the inconvenience of tripping over unsightly cables. Contact us and we can provide you with the best solution for your setup.
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| • Data Backup & File Transfer | ||
How often do you backup your hard drive data? If your computer data was suddenly damaged, hit by a virus, accidentally deleted or stolen, would you lose your valuable data, like digital photos, business details, contacts and emails? We can transfer or backup your important files, email and favourites settings and data for you. If your computer software or operating system is already damaged to the point that it requires a new installation, we can attempt to recover and backup your data before we reinstall. It is also possible to recover files that you may have deleted accidentally. If this is the case, stop using your computer, as the files may become unrecoverable if they are written over by newer files. |
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| • Firewall and Internet Security | ||
If your computer is online you need to ensure you make it as secure as possible to prevent unwanted spyware, hacking and access to your personal details and files. As internet usage has grown, so have security threats. You can protect yourself and your computer by ensuring you have all the security patches for windows and installing a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Firewalls also can alert you when spyware programs attempt to transmit your sensitive information over the internet. In particular, firewalls are crucial if you have the always-on internet connection of DSL or a cable modem and most other high speed connections. Protect yourself, your computer and your family today!
We are based in Heacham, Norfolk
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